In my last post, I presented the concept of the Quantum Leader and indicated that this post would concentrate on providing a practical approach to managing the dynamic presented. But now, let me focus the conversation on the importance of defining what matters and how that can become an incredibly valuable operational and strategic tool. The bottom-line: Living with purpose and focusing ourselves and our teams on “What Matters” is what matters. Opportunity exceeds biological

As I was studying sales, there was a stat I read that 70% of the outcome of a sales transaction is within your control. Good odds. While some may fear that, I found it quite empowering due to the fact that when something is within my control, it means I can do something about it. One thing I continue to hone as I get older is to not fret and worry about what I can't control or influence. It’s a challenge given my personality type, but I have improved dramatically as I hav

In my post about the new definition of value describing the significance of the intangibles, defined as an investors' confidence in the differential capacity of leadership teams to learn, adapt and innovate ahead of the competition in order to optimize customer relevance, experience and advocacy, quality, value differentiation, surprise and delight, when it comes to a conversation about winning the war for top talent we must take an expansive view of the word investor. Classi

A historic convergence of humanity, technology and social connectivity has disrupted, upended and rendered ineffective traditional models of the way we work, generate revenues and create value. The industrial age is dead and we have already entered a new economic age. The rules of the game have changed. People and organizations are seeking lives with purpose. Value generation today is driven primarily through intangibles. Up to 80-90% of the market cap of publicly traded com